You should create a new link again or ask the sender to share a new link. You should create a new link or ask the sender to share a new link.Īre the files entirely uploaded to the link? The recipient cannot complete the download if the files are not wholly uploaded to the link. Is the link deleted? Even if the downloadable time remains, the link expires as soon as the link owner deletes it. You should create a new link or ask the sender to share a new link. For security reasons, all the files get deleted from the server once the link expires. Send Anywhere Email Add-on subscribers can freely set a download expiration date within 1 month from the link creation date. Has the link expired? By default, a share link is valid for 48 hours. Check your network environments (router, cable, modem, firewall, VPN, and so on) and, reconnect your internet, then download again. Depending on your network conditions, a download can be delayed or canceled. ![]() If you would like to change this setting, please follow here to learn more.If you cannot download it from the link, please check the followings:Īre you in a stable network environment? Send Anywhere is an internet-based service, so a stable internet connection is required to download files. ※ Depending on your iOS device settings, files received through Send Anywhere may not be automatically saved to the Camera Roll of the Photos app. To prevent this from happening and back up your files, you need to move the files from Send Anywhere folder to a different folder within the Files app. If you delete Send Anywhere app from your device, any files in the Files tab of the Send menu will be deleted as well. Please note that any files located in the Files tab of the Send menu are exclusively saved within the Send Anywhere app. ![]() To open the file in another app, select the file in the File tab of the Send menu, tap on the three dots icon located in the Send Box at the bottom, and then click on the "Open in." option. If you wish to access a file that has been saved in the File tab of the Send menu, you can download and use a viewer or player app that supports the specific file format or audio codec.※ About files saved in the File tab of the Send menu Please make sure to check the 'File' tab if you are unable to find a received file in the Camera Roll.Īny files other than photo and video files supported by iOS will be saved in the File tab of the Send menu. In this case, the file will be saved in the 'File' tab of the Send menu within the Send Anywhere app. However, if a received file has a format or audio codec that is not supported by iOS, it cannot be saved in the Camera Roll of the Photos app. These files are also displayed in the 'Photo' and 'Video' tabs of the Send menu within the Send Anywhere app. iOS appīy default, Send Anywhere automatically saves all received photos and videos to the Camera Roll of the Photos app. You can set the download folder path in Settings > File Transfer > Downloads folder. You can also check them in the designated folder on a file management app. To check received files, you can browse them in the Files of the Send menu on Send Anywhere app. However, if a received file has a format or audio codec that is not supported by Android OS, you can see it in the 'Files' tab of the Send Menu in Send Anywhere app. ![]() Send Anywhere app only displays the files stored on your device in each tab (Photo, Video, Audio, App, Files) of the Send menu only for the time you're using the app. You can set the download folder path in Settings > File transfer > Download Path.īy default, all files received via the Send Anywhere app are saved to the 'Send Anywhere' folder in the internal storage. From there, you can check all downloaded files. You go to the Download Path setting located within the Send Anywhere app. (* Check available browsers) Desktop App (Windows, macOS, Linux) All files downloaded via Send Anywhere will be saved in accordance with your web browser's designated download path settings.
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